Forum GLPI-Project

fcodindin

Member

Registered: 2009-04-24

Posts: 10

Lost Mails in my Inbox when configurated GLPI Mail Gateway

Hi, I was looking something that can help me, but I couldn' t find anything.

I add my email account in the "Mail Gateway" and all my mails that I had in my inbox (mail account) now are in the GLPI (tickets), but the problem is that I lost  my mails ... I can see them in my Inbox (Outlook) ....

Someone know where can i find them or how can i get back to my inbox in Outlook ¿¿¿¿

really really
thanks ....

I hope can help me ..!

JMD

GLPI - Lead

Registered: 2004-09-13

Posts: 9,180

Website

Re: Lost Mails in my Inbox when configurated GLPI Mail Gateway

This is normal...

GLPI collect the mail in the mailbox and erase them when it have finished to collect and create ticket.

why did you use your personnal mailbox to test ?

---

JMD / Jean-Mathieu Doléans - Glpi-project.org - Association Indepnet
Apportez votre pierre au  projet GLPI   : Soutenir

doum

Member

From: Nice

Registered: 2007-03-27

Posts: 1,421

Re: Lost Mails in my Inbox when configurated GLPI Mail Gateway

I think the only solution now is to restore your mailbox if you have backups.

Last edited by doum (2009-04-25 08:53:48)

fcodindin

Member

Registered: 2009-04-24

Posts: 10

Re: Lost Mails in my Inbox when configurated GLPI Mail Gateway

Hi , again me

Thanks for your posts, yea I did that, I needed to restore my mailbox because  it's no way to repaired or get your emails back,,.....

thanks ....