Automatic ticket creation not working

sangram.gohil · 2009-04-16 13:18:34

Hi,

GLPI Version - 0.71.5
mysql Version :5.0.77-1.fc10
OS: Fedora 10
Apache : 2.2.10-2

I am new user for linux and GLPI both.

now i have got everything setup with glpi. all seems working absolutely fine except this auto pull using cron

Few detail are here:

GLPI Directory : /usr/share/glpi
Apache install with user root

When i manually click on get emails now. It works perfect.

But i followed instructions at http://glpi-project.org/wiki/doku.php?i … ig:crontab

it still did not work for me.

i tried restoring cron.php, cron.class.php from original source.

i have added in root`s cron this lines

*/1 * * * * /usr/bin/php /usr/share/glpi/front/cron.php &>/dev/null

also in cron.d folder

i found glpi file where it is something like
*/4 * * * * apache /usr/bin/php /usr/share/glpi/front/cron.php

i am getting mail in root account like this

From root@localhost.localdomain Thu Apr 16 12:16:01 2009
Return-Path: <root@localhost.localdomain>
Date: Thu, 16 Apr 2009 12:16:01 +0100
From: root@localhost.localdomain (Cron Daemon)
To: root@localhost.localdomain
Subject: Cron <root@InternalSupport> /usr/bin/php /usr/share/glpi/front/cron.php
Content-Type: text/plain; charset=UTF-8
Auto-Submitted: auto-generated
X-Cron-Env: <SHELL=/bin/sh>
X-Cron-Env: <HOME=/root>
X-Cron-Env: <PATH=/usr/bin:/bin>
X-Cron-Env: <LOGNAME=root>
X-Cron-Env: <USER=root>
Status: R

can any one guide where i am wronge?

Thanks,

Sam

yllen · 2009-04-16 13:43:16

Have you install php5-cli ?

And change your cron (php5)
*/4 * * * * apache /usr/bin/php5 /usr/share/glpi/front/cron.php

Last edited by yllen (2009-04-16 13:48:08)

sangram.gohil · 2009-04-16 14:45:27

Hi have installed it already

php-cli-5.2.6-5.i386

more detail guide needed.

i dont have /usr/bin/php5 folder instead i have /usr/bin/php folder

to be more accurate can u guide me where this entry actully need

*/4 * * * * apache /usr/bin/php5 /usr/share/glpi/front/cron.php

i have this entry in my /etc/cron.d/ glpi

i have also add following line by crontab -e from root
*/1 * * * * /usr/bin/php /usr/share/glpi/front/cron.php &>/dev/null

error in log:

Following is the info i found from cron log

(apache) INFO (Job execution of per-minute job scheduled for 14:20 delayed into subsequent minute 14:22. Skipping job run.)

thanks,

sam

Last edited by sangram.gohil (2009-04-16 15:26:27)

JMD · 2009-04-16 16:25:01

what did you see when you try on command line :

#/usr/bin/php5 -a /usr/share/glpi/front/cron.php

Be sure that in /etc/php5/cli/php.ini you set memory limit to 128M

sangram.gohil · 2009-04-16 16:37:42

the command
#/usr/bin/php5 -a /usr/share/glpi/front/cron.php

result : bash: /usr/bin/php5: No such file or directory

usr/bin/php -a /usr/share/glpi/front/cron.php

result : takes me in php console like this

php>

my php.ini resides in /etc/

i chnages value of memory from 32 MB to 128 MB.

any thing else you suggest?

like .lock files to removed?

Thanks

sam

sangram.gohil · 2009-04-21 17:21:20

i am being late but

I have done following & it started working.

removed old >lock files from _cron folder

Thanks,

sam

remi · 2009-04-21 17:27:02

> it started working.

Perfect, I close

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#1 2009-04-16 13:18:34

Automatic ticket creation not working

#2 2009-04-16 13:43:16

Re: Automatic ticket creation not working

#3 2009-04-16 14:45:27

Re: Automatic ticket creation not working

#4 2009-04-16 16:25:01

Re: Automatic ticket creation not working

#5 2009-04-16 16:37:42

Re: Automatic ticket creation not working

#6 2009-04-21 17:21:20

Re: Automatic ticket creation not working

#7 2009-04-21 17:27:02

Re: Automatic ticket creation not working

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