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#1 2015-10-09 07:20:15
- tf3812
- Member
- Registered: 2014-07-07
- Posts: 4
Create Ticket directly to Computer, Printer ...
Hallo Everybody,
i have a problem with GLPI 0.85.4.
I can create a new Ticket over Mail or directly with the new ticket button in glpi.
When i go, for example, to computers and try "new ticket for this item..." i always come to the new ticket tab after i press "add" and the ticket was not created.
Have anybody an idea?
regards
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#2 2015-10-09 10:04:36
- yllen
- GLPI-DEV
- From: Sillery (51)
- Registered: 2008-01-14
- Posts: 15,278
Re: Create Ticket directly to Computer, Printer ...
Have you errors in glpi/files/_log?
CentOS 6.5 - CentOS 7.x
PHP 5.6 - PHP 7.x - MySQL 5.6 - MariaDB 10.2 + APC + oOPcache
GLPI from 0.72 to dev version
Certifiée ITIL (ITV2F, ITILF, ITILOSA)
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#3 2015-10-09 10:35:20
- tf3812
- Member
- Registered: 2014-07-07
- Posts: 4
Re: Create Ticket directly to Computer, Printer ...
in which error log?
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#4 2015-10-09 11:25:03
- yllen
- GLPI-DEV
- From: Sillery (51)
- Registered: 2008-01-14
- Posts: 15,278
Re: Create Ticket directly to Computer, Printer ...
php-error or sql-error
CentOS 6.5 - CentOS 7.x
PHP 5.6 - PHP 7.x - MySQL 5.6 - MariaDB 10.2 + APC + oOPcache
GLPI from 0.72 to dev version
Certifiée ITIL (ITV2F, ITILF, ITILOSA)
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