Forum GLPI-Project

mioutout

Member

Registered: 2015-10-06

Posts: 10

GLPI doesn't want to update

Hello,

I post on this forum because I meet a trouble with GLPI (and FusionInventory).
All PCs are listed, but some are not "update" since May 2015 as you can see here:

95% of PCs have FusionInventory in 2.3.16 version and works with the plugin FusionInventory 0.85 + 1.1 in GLPI.
GLPI is 0.85.3 version.
I would say that just over half of the PCs are updated every day well, but the other part remains stuck in mid-May 2015.
I don't have too many ideas, that's why I contacted you.

Thank you in advance

Last edited by mioutout (2015-10-12 15:47:15)

yllen

GLPI-DEV

From: Sillery (51)

Registered: 2008-01-14

Posts: 15,278

Re: GLPI doesn't want to update

It's a problem of Fusion Inventory. I move in correct part to have an answer of Fusion developers.

---

CentOS 6.5 - CentOS 7.x
PHP 5.6 - PHP 7.x - MySQL 5.6  - MariaDB 10.2 + APC + oOPcache
GLPI from 0.72 to dev version
Certifiée ITIL (ITV2F, ITILF, ITILOSA)

mioutout

Member

Registered: 2015-10-06

Posts: 10

Re: GLPI doesn't want to update

Hello,

It's a really problem for me.

No possible solution ?

morpheus12

Member

Registered: 2015-10-12

Posts: 165

Re: GLPI doesn't want to update

Did you check the task of your agent in windows (for windows machines) ? Did it run ? did it fail ?

Did you change something (rights, pc moved to other OU in AD ?), etc...
Give us information about php / mysql version, etc...

---

GLPI 10.0.5 sous Windows Server 2016

mioutout

Member

Registered: 2015-10-06

Posts: 10

Re: GLPI doesn't want to update

Hello,

First of all, thank you for your interest in my problem.
I watched this morning on a PC that has not been updated since 05/18/2015 and FusionInventory service is started (automatic start).
I haven't changed anything recently.

Here is the version of different "modules" :

PHP Version : 5.4.39
Debian : 7.8
Kernel Version : 2.6.32-39-pve
GLPI : 0.85.3
95% of PCs have FusionInventory in 2.3.16 version and works with the plugin FusionInventory 0.85 + 1.1 in GLPI.
The remaining 5% have a version 2.3.10.1 of FusionInventory.

In addition, here are the logs retrieved from a non-updated PC since May 2015 : http://pastebin.com/4e4bBHaR

Thank's for your help.

Cordially

Last edited by mioutout (2015-10-12 15:52:46)

morpheus12

Member

Registered: 2015-10-12

Posts: 165

Re: GLPI doesn't want to update

Hello,

First of all, thank you for your interest in my problem.
I watched this morning on a PC that has not been updated since 05/18/2015 and FusionInventory service is started (automatic start).
I haven't changed anything recently.

Here is the version of different "modules" :

PHP Version : 5.4.39
Debian : 7.8
Kernel Version : 2.6.32-39-pve
GLPI : 0.85.3
95% of PCs have FusionInventory in 2.3.16 version and works with the plugin FusionInventory 0.85 + 1.1 in GLPI.
The remaining 5% have a version 2.3.10.1 of FusionInventory.

In addition, here are the logs retrieved from a non-updated PC since May 2015 : http://pastebin.com/4e4bBHaR

Thank's for your help.

Cordially

On va parler en français car vous avez fait un sujet en français du même problème via une erreur de communication
Un upgrade de l'agent et à mon avis ce problème sera résolu

Moi de ce que je vois dans le log c'est qu'il ne trouve pas une page :
[Mon Oct 12 08:37:20 2015][error] [http client] communication error: 404 Not Found
[Mon Oct 12 08:37:20 2015][fault] No answer from the server at C:\Program Files\FusionInventory-Agent\perl\agent/FusionInventory/Agent.pm line 258.

---

GLPI 10.0.5 sous Windows Server 2016

mioutout

Member

Registered: 2015-10-06

Posts: 10

Re: GLPI doesn't want to update

Bonjour,

Hello,

First of all, thank you for your interest in my problem.
I watched this morning on a PC that has not been updated since 05/18/2015 and FusionInventory service is started (automatic start).
I haven't changed anything recently.

Here is the version of different "modules" :

PHP Version : 5.4.39
Debian : 7.8
Kernel Version : 2.6.32-39-pve
GLPI : 0.85.3
95% of PCs have FusionInventory in 2.3.16 version and works with the plugin FusionInventory 0.85 + 1.1 in GLPI.
The remaining 5% have a version 2.3.10.1 of FusionInventory.

In addition, here are the logs retrieved from a non-updated PC since May 2015 : http://pastebin.com/4e4bBHaR

Thank's for your help.

Cordially

On va parler en français car vous avez fait un sujet en français du même problème via une erreur de communication
Un upgrade de l'agent et à mon avis ce problème sera résolu

Moi de ce que je vois dans le log c'est qu'il ne trouve pas une page :
[Mon Oct 12 08:37:20 2015][error] [http client] communication error: 404 Not Found
[Mon Oct 12 08:37:20 2015][fault] No answer from the server at C:\Program Files\FusionInventory-Agent\perl\agent/FusionInventory/Agent.pm line 258.

Merci pour votre réponse !

Je vais essayer dès que j'aurais un moment d'effectuer une mise à jour de l'agent FusionInventory sur un PC qui n'a pas été inventorié depuis Mai 2015.
Avez-vous une idée ou préférence de la version que je peux installer, selon ma configuration ?
Autre détail, l'agent FusionInventory est automatiquement déployé sur les PC lors de la connexion grâce à une GPO. En espérant que cela ne "casse" pas tout.