Forum GLPI-Project

Jojo

Member

Registered: 2005-09-19

Posts: 14

Customizing email follow-up

Hi to All,

Just want to know if possible to customize the email follow-up sent by GLPI to the caller? And which file it is located?

Regards,
Jo..

Sample:

=======================================
*Description of the intervention*
=======================================
Author : Jojo McBean
Beginning's date: 2005-10-02 15:29:08
Concerned Item: N/A
Attributed to :
Priority: Medium
Contents :
Problem: Student requesting to enable internet access in her dorm (old bldg.)

baaz

Member

Registered: 2004-09-13

Posts: 513

Re: Customizing email follow-up

Have a look near line 696 of gpi/gpi/common/classes.php

get_mail_body() method of the class Mailing.

Last edited by baaz (2005-10-03 18:20:38)

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Bazile Lebeau