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#1 2008-08-15 19:12:13
- asmith
- Member
- From: Brazil
- Registered: 2008-08-15
- Posts: 2
Manager Requester group
I have one problem. The option "Yes" is set in Setup -> notifications -> setup -> Use Email Follow-ups and Notification Options -> For all new tickets -> Manager Requester group is set for receiver email. My group is configured with manager, but not receiver email.
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#2 2008-08-15 20:15:58
- MoYo
- GLPI - Lead
- From: Poitiers
- Registered: 2004-09-13
- Posts: 14,513
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Re: Manager Requester group
1 - Assign group is defined ?
2 - manager of the group is defined ?
3 - the manager have an email defined ?
MoYo - Julien Dombre - Association INDEPNET
Contribute to GLPI : Support Contribute References Freshmeat
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#3 2008-08-15 22:03:09
- asmith
- Member
- From: Brazil
- Registered: 2008-08-15
- Posts: 2
Re: Manager Requester group
Yes.
I have a test group with two users: user1 and user2. User1 is the manager of the group.
Both are configured with e-mail.
Thanks!
Last edited by asmith (2008-08-15 22:04:24)
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#4 2008-08-15 23:04:26
- MoYo
- GLPI - Lead
- From: Poitiers
- Registered: 2004-09-13
- Posts: 14,513
- Website
Re: Manager Requester group
I move to bug section.
Some tests are needed.
Someone confirm this problem ?
MoYo - Julien Dombre - Association INDEPNET
Contribute to GLPI : Support Contribute References Freshmeat
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#5 2008-08-25 23:03:46
- MoYo
- GLPI - Lead
- From: Poitiers
- Registered: 2004-09-13
- Posts: 14,513
- Website
Re: Manager Requester group
sameone agree or disagree with the bug return ?
MoYo - Julien Dombre - Association INDEPNET
Contribute to GLPI : Support Contribute References Freshmeat
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