Forum GLPI-Project

nephente

Member

Registered: 2016-10-21

Posts: 2

Modify new ticket form

Hello,

I would like to modify the template creation ticket. I will associate a ticket to a contact and remove some options. How I could do it?
Thank you in advance

KKAdmin

Member

From: Germany

Registered: 2010-03-05

Posts: 959

Re: Modify new ticket form

Ticket template, please take a look at http://glpi-project.org/DOC/EN/glpi/hel … lates.html

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GLPI 9.3.3

nephente

Member

Registered: 2016-10-21

Posts: 2

Re: Modify new ticket form

Yes, I had already seen these options in the configuration menu template, but if I remove everything related to the watcher and the watcher group, the gap remains, and I can't do that in the part of the requester show the contact list instead the user list.

Srry for my english.

Thx for help.

KKAdmin

Member

From: Germany

Registered: 2010-03-05

Posts: 959

Re: Modify new ticket form

Yes only in simplified interface it disapear complete. In normal you have sometimes gaps.
Sorry i don't know contact list.

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You can mark this threat as [resolved] in subject of your threat. (This is only available edit of the first post.) It is good for users who help others to quickly see which post is still open.
##############################################
GLPI 9.3.3