Forum GLPI-Project

Paulus Agung

Member

From: Indonesia

Registered: 2008-04-04

Posts: 9

Website

Ticket Validation plugin (Plugin validation v0.1)

Hi, I hv install Ticket Validation plugin and it seems working OK. One think that quite bothering me is the validation answer from user only sent to Admin, not to the Technician (who create the validation request). So as an Admin it makes me very busy. It would be nicer if the validation answer can be sent to Technician. Any solution for this?

Regards,
Paulus Agung

afroetcher

Member

Registered: 2009-01-20

Posts: 3

Re: Ticket Validation plugin (Plugin validation v0.1)

I would like to have an additional feature in Validation. In many caases users are creating a ticket where they attach a document where they ask for permissions. The attached document cannot be forwarded to the approver.
Can "Validation" be made in the way that the approver can also see the attached document?

Regards
Andreas