Cannot see technicians in the assigned to list

pravinpanday · 2009-01-20 07:21:05

Hi,

When I try to assign a particular incident to a an IT expert it doesnt show the name of the technician. All it shows is glpi,normal,tech.

I have created IT engineers users and have added them to a profile "technician". But none of them show up. How can I assign the incident to these users.

Please hel;p.

remi · 2009-01-20 08:16:11

Does this user have right on the entity of the ticket ?

++

pravinpanday · 2009-01-20 11:40:51

Thanks remi

I found that they did not have the right to the entity.

thanks again. Problem solved.

remi · 2009-01-20 12:17:34

Well, I close

Forum GLPI-Project

Announcement

#1 2009-01-20 07:21:05

Cannot see technicians in the assigned to list

#2 2009-01-20 08:16:11

Re: Cannot see technicians in the assigned to list

#3 2009-01-20 11:40:51

Re: Cannot see technicians in the assigned to list

#4 2009-01-20 12:17:34

Re: Cannot see technicians in the assigned to list

Board footer