Forum GLPI-Project

GBelt

Member

Registered: 2009-01-15

Posts: 3

HelpDesk automatic option

Hello,

Im using a version 0.71.2 of GLPI. Im tring to change the helpdesk.php file. I want change de Group field. Now in the system, you need to select manually the author y last select the group.

I wanna do something like how happen with the computer field.

Im using GLPI on Debian with Xampp package.

Last edited by GBelt (2009-01-19 22:13:00)

GBelt

Member

Registered: 2009-01-15

Posts: 3

Re: HelpDesk automatic option

I Want obtain automatically the group, when I select de user or the author.

Last edited by GBelt (2009-01-19 22:15:45)

JMD

GLPI - Lead

Registered: 2004-09-13

Posts: 9,180

Website

Re: HelpDesk automatic option

Up after 2 minutes is not a good solution to have some help cf forum rules !

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JMD / Jean-Mathieu Doléans - Glpi-project.org - Association Indepnet
Apportez votre pierre au  projet GLPI   : Soutenir

GBelt

Member

Registered: 2009-01-15

Posts: 3

Re: HelpDesk automatic option

Excuse me. I recently read it.

7andY

Member

From: Gloucester, UK

Registered: 2008-03-20

Posts: 29

Re: HelpDesk automatic option

...and, please, avoid the use of vernacular english ('wanna'). There are a lot of people who use this forum whose first language is not English, and may find this usage difficult to understand.

Thankyou,  7&Y