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#1 2009-01-13 11:06:27

NMNI
Member
Registered: 2008-10-13
Posts: 14

Auto assign technician

Is there a way to assign the technician to whoever submits "Add New Follow up" first?

If I add a new follow up via the web interface, the assigned technician remains empty.  I would like GLPI to automatically assign it to me

Thanks for any help!

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#2 2009-01-13 11:13:03

JMD
GLPI - Lead
Registered: 2004-09-13
Posts: 9,180
Website

Re: Auto assign technician

I don't think it's a good feature.

More than one tech could post followups. It needs a real action to know who is the tech assigned.


JMD / Jean-Mathieu Doléans - Glpi-project.org - Association Indepnet
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