Technician in charge as a group

Bug Reporter · 2008-12-31 19:58:16

I am looking for a way to assign an LDAP group to the technician in charge field. I need this in order to send pages/emails out to the appropriate on-call person for a team through our notification software. It contains group names and then knows which real person is on-call for that group. Is there a way to change this field to look in groups instead of users? Thanks.

JMD · 2009-01-09 01:17:57

Not easily

Bug Reporter · 2009-01-09 14:53:53

Is there another way to handle this? I need a way to assign a group to be responsible for the administration of an asset instead of a user. Thanks.

JMD · 2009-01-09 15:44:09

not for me.

Bug Reporter · 2009-01-09 19:00:49

Can this be added as a feature request? We have groups that maintain systems, not just one person. Thanks.

JMD · 2009-01-09 20:50:32

I don't understand, if you have group that maintains system why do you not use group for that instead of insisting to use responsible ?

Bug Reporter · 2009-01-16 19:26:03

I thought the group field was used to denote the group that used the system, not the group responisble for the system. I used the group field to denote the group responsible for maintaining the system to tie into our alerting tool, but it would be nice to have a way to specify groups and/or users of the system as well. Maybe that will all come with the ITIL additions in 0.75+. Thanks.

Forum GLPI-Project

Announcement

#1 2008-12-31 19:58:16

Technician in charge as a group

#2 2009-01-09 01:17:57

Re: Technician in charge as a group

#3 2009-01-09 14:53:53

Re: Technician in charge as a group

#4 2009-01-09 15:44:09

Re: Technician in charge as a group

#5 2009-01-09 19:00:49

Re: Technician in charge as a group

#6 2009-01-09 20:50:32

Re: Technician in charge as a group

#7 2009-01-16 19:26:03

Re: Technician in charge as a group

Board footer