You are not logged in.
- Topics: Active | Unanswered
Announcement
Download last stable version of GLPI - What can you do for GLPI ? : Contribute
Pages: 1
#1 2008-11-27 11:06:55
- BrainSCAN
- Member
- From: Spain
- Registered: 2006-12-11
- Posts: 86
Create a category for a specific entity
Hello.
I have created several categories, but I want that one of them is viewable by a single entity, can I assign that category to an entity?
Thanks.
Offline
#2 2008-11-27 11:13:29
- wawa
- GLPI-DEV
- From: Montpellier / France
- Registered: 2006-07-03
- Posts: 6,019
- Website
Re: Create a category for a specific entity
hello
helpdesk categories are global, you can't assign it to only one entity
Offline
#3 2008-11-27 12:14:43
- BrainSCAN
- Member
- From: Spain
- Registered: 2006-12-11
- Posts: 86
Re: Create a category for a specific entity
What a pity :-(
It could be a good idea to add this feature to a future release.
Offline
#4 2008-12-01 17:39:19
- BrainSCAN
- Member
- From: Spain
- Registered: 2006-12-11
- Posts: 86
Re: Create a category for a specific entity
As I've seen, the same happens to the groups you make to the Knowledge Base, you can't create a group of information for a single entity :-(
Am I wrong?
Offline
#5 2008-12-05 12:20:32
- BrainSCAN
- Member
- From: Spain
- Registered: 2006-12-11
- Posts: 86
Re: Create a category for a specific entity
Is this (assign specific categories to entities) a planned feature? In which version?
Offline
#6 2008-12-05 12:27:09
- remi
- GLPI-DEV
- From: Champagne
- Registered: 2007-04-28
- Posts: 7,127
- Website
Re: Create a category for a specific entity
Not planned.
I don't think this is an simple feature. How could you handle ticket accross entities if categories are not global ??
++
Dév. Fedora 29 - PHP 5.6/7.0/7.1/7.2/7.3/7.4 - MariaDB 10.3 - GLPI master
Certifié ITILv3 - RPM pour Fedora, RHEL et CentOS sur https://blog.remirepo.net/
Offline
#7 2008-12-05 16:32:24
- BrainSCAN
- Member
- From: Spain
- Registered: 2006-12-11
- Posts: 86
Re: Create a category for a specific entity
An idea could be that the categories are global, but you select which entities are allowed to see them.
Doing this you can move a ticket from entity and, if the destination entity doesn't have that category enabled, you stop the action and advice of that to the user.
If not there are categories that aren't related to certain entities, and that is awful (and a pain when a user selects a category not related to his entity).
Offline
Pages: 1