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#1 2008-11-25 17:21:09

bfrancom@gmail.com
Member
Registered: 2007-12-18
Posts: 15

Duplicate E-mails

After a conversion to LDAP (eDirectory) authentication, I keep getting duplicate e-mails from GLPI.   My user existed before the conversion, but is now synced to LDAP.  The difference between the two e-mails are the case:
bfrancom@domain.com (old)
vs.
BFrancom@domain.com (LDAP)

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#2 2008-11-25 17:24:13

wawa
GLPI-DEV
From: Montpellier / France
Registered: 2006-07-03
Posts: 6,019
Website

Re: Duplicate E-mails

hello,
what do you mean by duplicate e-mails ?

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#3 2008-11-25 17:33:57

bfrancom@gmail.com
Member
Registered: 2007-12-18
Posts: 15

Re: Duplicate E-mails

After posting, or modifying a helpdesk ticket, it generates 2 e-mails instead of 1 to my account.

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#4 2008-11-25 17:43:59

bfrancom@gmail.com
Member
Registered: 2007-12-18
Posts: 15

Re: Duplicate E-mails

After poking around, I found the issue.  I had the user e-mail and the Notification follow up e-mail set to the same account (different case).

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#5 2008-11-25 17:45:22

wawa
GLPI-DEV
From: Montpellier / France
Registered: 2006-07-03
Posts: 6,019
Website

Re: Duplicate E-mails

ok great,
I close

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