Forum GLPI-Project

davez

Member

Registered: 2008-11-19

Posts: 5

Manually adding records

I want the ability to manually add a computer record in GLPI so some of the information can be recorded before the PC reports in.  Once the PC reports in, I want it to automatically syncronize with the record that I previously added manually. 

I've been playing around with this, but what happens is it imports the automated record from OCS as a new record, so I end up with 2 records with the same PC name.  When I manually create a record, I noticed that the "Auto update OCSNG" option is not listed as an option for that one record.

Has anyone run into this before?  Any suggestions?

Thanks.

Razail

Member

From: Madison WI

Registered: 2008-11-19

Posts: 29

Website

Re: Manually adding records

I thought I noticed a Synchronize section in the inventory somewhere.  Maybe that is what you are looking for?

davez

Member

Registered: 2008-11-19

Posts: 5

Re: Manually adding records

I've tried doing the syncronize by checking the record and clicking the syncronize field, but that still does not syncronize that record.

Any other suggestions?

remi

GLPI-DEV

From: Champagne

Registered: 2007-04-28

Posts: 7,127

Website

Re: Manually adding records

If you use manual import (Tools / OCSNG menu)

Use the "Link new OCS computers to existing GLPI computers" option

If you use automatic import (internal cron or mass_ocs_import plugin)

Configure the "Automatic connection of machines"

++

---

Dév. Fedora 29 - PHP 5.6/7.0/7.1/7.2/7.3/7.4 - MariaDB 10.3 - GLPI master
Certifié ITILv3 - RPM pour Fedora, RHEL et CentOS sur https://blog.remirepo.net/

davez

Member

Registered: 2008-11-19

Posts: 5

Re: Manually adding records

My current settings:

Automatic connection of machines
Activatate the Automatic Link: Yes

Existence criteria of a computer
IP: No
Mac Address: No
Name of computer: Yes : equal
Serial Number: Yes

With these settings, should GLPI automatically replace duplicates?

remi

GLPI-DEV

From: Champagne

Registered: 2007-04-28

Posts: 7,127

Website

Re: Manually adding records

Not exactly.

- duplicate must be handle in OCS
- this settings only link the NEW machine (from OCS)  to one which has never be linked in GLPI.

++

---

Dév. Fedora 29 - PHP 5.6/7.0/7.1/7.2/7.3/7.4 - MariaDB 10.3 - GLPI master
Certifié ITILv3 - RPM pour Fedora, RHEL et CentOS sur https://blog.remirepo.net/

davez

Member

Registered: 2008-11-19

Posts: 5

Re: Manually adding records

Ok, so if I create a machine in GLPI, then OCS imports another one automatically into GLPI with the same name and serial number, how do I merge the 2 duplicates in GLPI?

davez

Member

Registered: 2008-11-19

Posts: 5

Re: Manually adding records

Ooops, never mind.  I read your reply again after posting my reply and it made sense.  So I can use the "Link new OCS computers to existing GLPI computers" option and this works fine to replace a duplicate.

Thank you very much for your assistance.

JMD

GLPI - Lead

Registered: 2004-09-13

Posts: 9,180

Website

Re: Manually adding records

I close

---

JMD / Jean-Mathieu Doléans - Glpi-project.org - Association Indepnet
Apportez votre pierre au  projet GLPI   : Soutenir