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#1 2008-11-07 20:26:20

gcamacho
Member
From: Quito - Ecuador
Registered: 2006-06-21
Posts: 36

Browser halted in massive actions

I have some problems with http://192.168.0.1:8079/glpi/front/massiveaction.php when update a computer from OCS, update a ticket or user.

The browser, Firefox or Interenet Explorer don't respond, the system halted.

The system take a lot of time to do a process, how I can do OCS more fast?

Help me!

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#2 2008-11-07 21:27:43

remi
GLPI-DEV
From: Champagne
Registered: 2007-04-28
Posts: 7,127
Website

Re: Browser halted in massive actions

Probably a max_execution_time limit issue...

++


Dév. Fedora 29 - PHP 5.6/7.0/7.1/7.2/7.3/7.4 - MariaDB 10.3 - GLPI master
Certifié ITILv3 - RPM pour Fedora, RHEL et CentOS sur https://blog.remirepo.net/

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#3 2008-11-07 23:24:44

gcamacho
Member
From: Quito - Ecuador
Registered: 2006-06-21
Posts: 36

Re: Browser halted in massive actions

and How I can solve it?

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#4 2008-11-08 00:44:00

JMD
GLPI - Lead
Registered: 2004-09-13
Posts: 9,180
Website

Re: Browser halted in massive actions

edit your php.ini file  on your web server and restart it


JMD / Jean-Mathieu Doléans - Glpi-project.org - Association Indepnet
Apportez votre pierre au  projet GLPI   : Soutenir

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#5 2008-11-09 01:18:23

gcamacho
Member
From: Quito - Ecuador
Registered: 2006-06-21
Posts: 36

Re: Browser halted in massive actions

I modify the max_execution_time parameter from 60 to 180, but the error is the same.

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#6 2008-11-09 01:22:24

JMD
GLPI - Lead
Registered: 2004-09-13
Posts: 9,180
Website

Re: Browser halted in massive actions

Memory limit ?


JMD / Jean-Mathieu Doléans - Glpi-project.org - Association Indepnet
Apportez votre pierre au  projet GLPI   : Soutenir

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#7 2008-11-09 01:55:35

gcamacho
Member
From: Quito - Ecuador
Registered: 2006-06-21
Posts: 36

Re: Browser halted in massive actions

The parameters are:

max_execution_time = 180
max_input_time = 60
memory_limit = 32M

After the change I restart apache

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#8 2008-11-09 11:38:49

JMD
GLPI - Lead
Registered: 2004-09-13
Posts: 9,180
Website

Re: Browser halted in massive actions

Could you give all information we need : http://glpi-project.org/forum/viewtopic.php?id=10279


JMD / Jean-Mathieu Doléans - Glpi-project.org - Association Indepnet
Apportez votre pierre au  projet GLPI   : Soutenir

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#9 2008-11-09 11:38:58

remi
GLPI-DEV
From: Champagne
Registered: 2007-04-28
Posts: 7,127
Website

Re: Browser halted in massive actions

Try in debug mode, see http://glpi-project.org/wiki/doku.php?i … nfig:debug

Error messages will give you information about what limit is exceeded.

32M for memory_limit could be increase (64M or 128M).

++


Dév. Fedora 29 - PHP 5.6/7.0/7.1/7.2/7.3/7.4 - MariaDB 10.3 - GLPI master
Certifié ITILv3 - RPM pour Fedora, RHEL et CentOS sur https://blog.remirepo.net/

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#10 2008-11-10 01:37:10

gcamacho
Member
From: Quito - Ecuador
Registered: 2006-06-21
Posts: 36

Re: Browser halted in massive actions

After I active the Debug mode and I mavo to inventory - computers, I receibe the following error:

PHP ERROR: Undefined offset: 8 in D:\App_Data\OCS Inventory NG\xampp\htdocs\glpi\plugins\archires\setup.php at line 222
PHP ERROR: Cannot modify header information - headers already sent by (output started at D:\App_Data\OCS Inventory NG\xampp\htdocs\glpi\inc\common.function.php:160) in D:\App_Data\OCS Inventory NG\xampp\htdocs\glpi\inc\display.function.php at line 57
PHP ERROR: Cannot modify header information - headers already sent by (output started at D:\App_Data\OCS Inventory NG\xampp\htdocs\glpi\inc\common.function.php:160) in D:\App_Data\OCS Inventory NG\xampp\htdocs\glpi\inc\display.function.php at line 1944
PHP ERROR: Cannot modify header information - headers already sent by (output started at D:\App_Data\OCS Inventory NG\xampp\htdocs\glpi\inc\common.function.php:160) in D:\App_Data\OCS Inventory NG\xampp\htdocs\glpi\inc\display.function.php at line 1945

The system is running in:

GLPI 0.71.2
Windows Server 2003 + SP1

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#11 2008-11-10 08:16:53

remi
GLPI-DEV
From: Champagne
Registered: 2007-04-28
Posts: 7,127
Website

Re: Browser halted in massive actions

It seems you have an issue with the archires plugin, try remove it.

++


Dév. Fedora 29 - PHP 5.6/7.0/7.1/7.2/7.3/7.4 - MariaDB 10.3 - GLPI master
Certifié ITILv3 - RPM pour Fedora, RHEL et CentOS sur https://blog.remirepo.net/

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#12 2008-11-10 15:41:12

gcamacho
Member
From: Quito - Ecuador
Registered: 2006-06-21
Posts: 36

Re: Browser halted in massive actions

I update it, and now it is working. Thank you for your help.

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#13 2008-11-10 16:00:36

remi
GLPI-DEV
From: Champagne
Registered: 2007-04-28
Posts: 7,127
Website

Re: Browser halted in massive actions

ok. I close.


Dév. Fedora 29 - PHP 5.6/7.0/7.1/7.2/7.3/7.4 - MariaDB 10.3 - GLPI master
Certifié ITILv3 - RPM pour Fedora, RHEL et CentOS sur https://blog.remirepo.net/

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