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Hi all, long time no speak which means that all has been working well for us.
I do however need to change a report to better suit our needs.
When one prints the pdf export out of tracking, it seems to merge the data held in the glpi_tracking.name and glpi_tracking.contents fields. Is this how it was designed.
I need to change this so that I just get the pdf with just the glpi_tracking.name filed and not merged with the .contents data.
I have looked around but I cannot see where this is joined.
Please help.
Thanks
Jassen
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Hi djjassen,
When i try what you suggested in my own setup (version 0.71.2)
i get a pdf with following fields:
Status
Date
Last update
Priority
Requester
Assigned
Item
Category
Title
The last field only contains my tracking title, followed in hedges the number of Follow-ups.
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We are using version 0.71.1 still as we have made quite a few changes.
When we create a ticket, the "Title" field and "Describe the problem/action" fields are both printed on the pdf merged as "Title".
In some cases this is not a problem because the description has only a few words, but in some cases we copy an entire email in there, so on the pdf printout it spans 2 pages.
ANy other ideas?
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