IP Phones

srthomas · 2008-10-29 17:31:10

Hi,

I'm new to this project and I'm looking to use it with our IT company managing customers IT and telecoms.

I've also looked into the OCS integration and so I'm looking for suggestions where best to do the following:

I want GLPI to contain information about IP Phones such as extension number, firmware, model etc and I want this information to be updated automatically.

My question is am I best looking at a GLPI plugin or an OCS?

Steve

remi · 2008-10-29 17:50:58

I don't think OCS is able to do anything else than "ipdiscover"

GLPI can handle such device, but without automatic update.

++

P.S.1 : if your phone are SNMP device, tracker will be a solution in the future... (need more work)
P.S.2 : couldn't you get some data from your PABX

srthomas · 2008-10-30 00:32:35

Hi,

Thanks for the quick response...

My thought was around a GLPI plugin would be that I could query the PBX and then populate the information into GLPI.

Is there a method to do this or is it a case of writing to the database directly?

Steve

ddurieux · 2008-10-30 00:39:28

Is PABX and IP Phone have SNMP functions?

Last edited by ddurieux (2008-10-30 00:44:47)

srthomas · 2008-10-30 00:45:27

Unfortunately the phones don't support SNMP, however it could provide a suitable starting point for what I'm looking for, is your plugin available?

ddurieux · 2008-10-30 00:49:30

no it is in development, it's a bug plugin, wait a little

It's right SNMP could be a good solution but you must identify how to get informations of this devices.

EDIT : I have search a litle on google (my friend ) and cisco and avaya IP Phones used SNMP, so verify that on your equipements.

Last edited by ddurieux (2008-10-30 00:54:30)

mcazemier · 2008-10-31 09:45:00

Is there a way to import .csv or .xml to glpi? Maybe that could be part of the solution?
Using another product to read information - export to .csv for example an then import into glpi?

srthomas · 2008-11-01 16:12:47

That would also be a good idea. If someone can give me some guideance on this I'd happily take a look at such a tool.

JMD · 2008-11-01 16:20:27

Have a look to the plugin data_injection...

http://glpi-project.org/wiki/doku.php?id=en:pluginslist

srthomas · 2008-11-01 22:02:27

I've downloaded and installed the plugin .... looks like it could work quite nicely. Is it for a one off import of data or can it be used to poll a file at regular intervals?

EDIT: Can I scehdule the update from a shell script?

Last edited by srthomas (2008-11-01 22:12:46)

remi · 2008-11-02 09:44:53

Import from the command line is on the roadmap...

++

wawa · 2008-11-02 12:18:47

srthomas wrote:

EDIT: Can I scehdule the update from a shell script?

I hope I'll have enough time to finish it for the next version...

srthomas · 2008-11-02 21:12:30

Do you have any estimate on when this could be?

wawa · 2008-11-02 21:15:12

srthomas wrote:

Do you have any estimate on when this could be?

unfortunatly not, because it's not easy at all...
but if you know how to code, and you are ready to help and test it'll be great

srthomas · 2008-11-02 21:19:54

Are there any guides or documentation on writing a plugin?

JMD · 2008-11-03 02:13:08

https://dev.indepnet.net/plugins/wiki/CreatePlugin071

https://dev.indepnet.net/plugins/wiki/CreatePlugin for >=0.72

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#1 2008-10-29 17:31:10

IP Phones

#2 2008-10-29 17:50:58

Re: IP Phones

#3 2008-10-30 00:32:35

Re: IP Phones

#4 2008-10-30 00:39:28

Re: IP Phones

#5 2008-10-30 00:45:27

Re: IP Phones

#6 2008-10-30 00:49:30

Re: IP Phones

#7 2008-10-31 09:45:00

Re: IP Phones

#8 2008-11-01 16:12:47

Re: IP Phones

#9 2008-11-01 16:20:27

Re: IP Phones

#10 2008-11-01 22:02:27

Re: IP Phones

#11 2008-11-02 09:44:53

Re: IP Phones

#12 2008-11-02 12:18:47

Re: IP Phones

#13 2008-11-02 21:12:30

Re: IP Phones

#14 2008-11-02 21:15:12

Re: IP Phones

#15 2008-11-02 21:19:54

Re: IP Phones

#16 2008-11-03 02:13:08

Re: IP Phones

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