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#1 2008-08-26 04:43:50

ramin
Member
Registered: 2008-08-26
Posts: 4

How to configure notification for separate entities?

I have created two entities (representing two different departments) as a child of the root entity.  Under setup\notification\Setup tab (Function Configuration) I would like to configure a different email address for each entity.  Unfortunately the email address that I put in for the entity I want changes the email address for all the other entities as well. 
In other words basically:
We have two different IT departments (entities) responsible for different areas, I want each one to get the appropriate tickets based on the notification email address configured for that entity.

How can I correct this? Thank you.

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