Forum GLPI-Project

sebastienBillard

Member

Registered: 2008-06-30

Posts: 16

How to reload software inventory for a machine

I am running OCS inventory version 5001
I am running GLPI 0.70.2
Most of my machines are fine.

But some machines, for some reason have no Software information in GLPI (even though they have it in OCS inventory)
When I look at historical data, it says I deleted it this morning.  But I know that I did not (at lest as far a s I know).  This happens on ~10% of my machines.

I tried deleting, purging, and reimporting.  But that doesn't seem to work for some reason.

Any suggestions?
Contents of historital

Historical
ID Date User Field Update
168345 2008-06-30 09:08:50 Billard Sebastien Software Uninstall software : "Microsoft Windows XP Professional (v. 5.1.2600)"
168343 2008-06-30 09:08:50 Billard Sebastien Software Uninstall software : "Microsoft SQL Server Native Client (v. 9.00.3042.00)"
168341 2008-06-30 09:08:50 Billard Sebastien Software Uninstall software : "SoundMAX (v. )"
168339 2008-06-30 09:08:50 Billard Sebastien Software Uninstall software : "Google Toolbar for Internet Explorer (v. 4.0.0.002)"
168337 2008-06-30 09:08:50 Billard Sebastien Software Uninstall software : "Microsoft .NET Framework 1.1 (v. 1.1.4322)"
168335 2008-06-30 09:08:50 Billard Sebastien Software Uninstall software : "IBM Personal Communications (v. 5.6.0000)"
168333 2008-06-30 09:08:50 Billard Sebastien Software Uninstall software : "USG Security (v. 128.0.0)"
168331 2008-06-30 09:08:50 Billard Sebastien Software Uninstall software : "MSXML 4.0 SP2 (KB936181) (v. 4.20.9848.0)"
168329 2008-06-30 09:08:50 Billard Sebastien Software Uninstall software : "NILE THEME (v. 1.0.0)"
168327 2008-06-30 09:08:50 Billard Sebastien Software Uninstall software : "FRx 6.7 (C:/Program Files/FRx Software/FRx 6.7) (v. 0.0.0.0)"
168325 2008-06-30 09:08:50 Billard Sebastien Software Uninstall software : "Adobe Reader 8.1.2 (v. 8.1.2)"
168323 2008-06-30 09:08:50 Billard Sebastien Software Uninstall software : "Intel(R) Extreme Graphics Driver (v. )"
168321 2008-06-30 09:08:50 Billard Sebastien Software Uninstall software : "FRx 6.7 Connection Manager for Microsoft Dynamics (v. 6.7.0.0)"
168319 2008-06-30 09:08:50 Billard Sebastien Software Uninstall software : "Java 2 Runtime Environment, SE v1.4.2_12 (v. 1.4.2_12)"
168317 2008-06-30 09:08:50 Billard Sebastien Software Uninstall software : "Windows Resource Kit Tools - DelProf.exe (v. 5.2.3790.1060)"
168315 2008-06-30 09:08:50 Billard Sebastien Software Uninstall software : "Lotus Notes 7.0.1 (v. 7.01.6029)"
168313 2008-06-30 09:08:50 Billard Sebastien Software Uninstall software : "McAfee VirusScan Enterprise (v. 8.0.0)"
168311 2008-06-30 09:08:50 Billard Sebastien Software Uninstall software : "Java(TM) 6 Update 5 (v. 1.6.0.50)"
168309 2008-06-30 09:08:50 Billard Sebastien Software Uninstall software : "PolicyMaker™ Registry Extension Client (v. 2.5.2107)"

sebastienBillard

Member

Registered: 2008-06-30

Posts: 16

Re: How to reload software inventory for a machine

Update.

If I delete the entry.
Purge it.
Import it

It still doesn't have any software information, but the historical data section is blank

sebastienBillard

Member

Registered: 2008-06-30

Posts: 16

Re: How to reload software inventory for a machine

Anyone have any ideas?

I have about 100 machines out of 1400 that seem to be affected by this.

even though ocsinventory has software data, glpi does not