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#1 2008-06-24 10:13:25

terry.buxton
Member
From: Zimbabwe
Registered: 2008-06-24
Posts: 2

Problems Installing GLPI

Please can anyone help me, I'm having a problem with the install.
I'm using winxp with my web server running as localhost using IIS

Here are the error messages I'm receiving:

GLPI SETUP

Step 0
Checking of the compatibility of your environment with the execution of GLPI

Warning: mkdir() [function.mkdir]: Permission denied in C:\Inetpub\wwwroot\glpi\inc\common.function.php on line 497

Warning: mkdir() [function.mkdir]: Permission denied in C:\Inetpub\wwwroot\glpi\inc\common.function.php on line 497

Warning: mkdir() [function.mkdir]: Permission denied in C:\Inetpub\wwwroot\glpi\inc\common.function.php on line 497

Warning: mkdir() [function.mkdir]: Permission denied in C:\Inetpub\wwwroot\glpi\inc\common.function.php on line 497

Warning: mkdir() [function.mkdir]: Permission denied in C:\Inetpub\wwwroot\glpi\inc\common.function.php on line 497

Warning: mkdir() [function.mkdir]: Permission denied in C:\Inetpub\wwwroot\glpi\inc\common.function.php on line 497

Warning: mkdir() [function.mkdir]: Permission denied in C:\Inetpub\wwwroot\glpi\inc\common.function.php on line 497
Test done    Results
Testing PHP Parser    PHP version is at least 4.x - Perfect !
Mysql extension test.    Ok - the function mysql_query() exist - Perfect !
Sessions Test    Sessions support is available - Perfect !
Test if Session_use_trans_sid is used    Ok - the sessions works (no problem with trans_id) - Perfect !
magic_quotes_sybase extension test    The magic_quotes_sybase option isn't active on your server - Perfect !
Testing utf8_encode and utf8_decode functionality    The functionality is found - Perfect!
Allocated memory test    Allocated memory > 32M - Perfect !
Checking write permissions for dump files   

The directory could not be created.
Make sure that PHP has write permissions on the directory:'../files/_dumps'. If you're running under a Microsoft Windows environment, make sure the directory is in read-write mode.
Checking write permissions for document files   

The directory could not be created.
Make sure that PHP has write permissions on the directory:'../files'. If you're running under a Microsoft Windows environment, make sure the directory is in read-write mode.
Checking write permissions for setting files   

The directory could not be created.
Make sure that PHP has write permissions on the directory:'../config'. If you're running under a Microsoft Windows environment, make sure the directory is in read-write mode.
Checking write permissions for session files   

The directory could not be created.
Make sure that PHP has write permissions on the directory:'../files/_sessions'. If you're running under a Microsoft Windows environment, make sure the directory is in read-write mode.
Checking write permissions for cron files   

The directory could not be created.
Make sure that PHP has write permissions on the directory:'../files/_cron'. If you're running under a Microsoft Windows environment, make sure the directory is in read-write mode.
Checking write permissions for cache files   

The directory could not be created.
Make sure that PHP has write permissions on the directory:'../files/_cache/'. If you're running under a Microsoft Windows environment, make sure the directory is in read-write mode.
Test of writing files of log   

The directory could not be created.
Make sure that PHP has write permissions on the directory:'../files/_log'. If you're running under a Microsoft Windows environment, make sure the directory is in read-write mode.
Continue ?


Warning: Unknown: open(../files/_sessions\sess_9a8csn2ogkppa9vs3jfvnvrfj5, O_RDWR) failed: Permission denied (13) in Unknown on line 0

Warning: Unknown: Failed to write session data (files). Please verify that the current setting of session.save_path is correct (../files/_sessions) in Unknown on line 0

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#2 2008-06-24 11:59:12

MoYo
GLPI - Lead
From: Poitiers
Registered: 2004-09-13
Posts: 14,513
Website

Re: Problems Installing GLPI

you need write right on files and config directory


MoYo - Julien Dombre - Association INDEPNET
Contribute to GLPI :    Support     Contribute     References     Freshmeat

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#3 2008-06-24 12:00:17

yllen
GLPI-DEV
From: Sillery (51)
Registered: 2008-01-14
Posts: 15,278

Re: Problems Installing GLPI

terry.buxton wrote:

The directory could not be created.
Make sure that PHP has write permissions on the directory:'../files/_dumps'. If you're running under a Microsoft Windows environment, make sure the directory is in read-write mode.
Checking write permissions for document files

I think the message is clear : webserver must have right to write in all the directory /files and /config (at the first installation).


CentOS 6.5 - CentOS 7.x
PHP 5.6 - PHP 7.x - MySQL 5.6  - MariaDB 10.2 + APC + oOPcache
GLPI from 0.72 to dev version
Certifiée ITIL (ITV2F, ITILF, ITILOSA)

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#4 2008-06-24 13:58:24

yllen
GLPI-DEV
From: Sillery (51)
Registered: 2008-01-14
Posts: 15,278

Re: Problems Installing GLPI

terry.buxton wrote:

The directory could not be created.
Make sure that PHP has write permissions on the directory:'../files/_dumps'. If you're running under a Microsoft Windows environment, make sure the directory is in read-write mode.
Checking write permissions for document files

I think the message is clear : webserver must have right to write in all the directory /files and /config (at the first installation).


CentOS 6.5 - CentOS 7.x
PHP 5.6 - PHP 7.x - MySQL 5.6  - MariaDB 10.2 + APC + oOPcache
GLPI from 0.72 to dev version
Certifiée ITIL (ITV2F, ITILF, ITILOSA)

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#5 2008-06-25 14:38:11

dhiraj
Member
From: INDIA
Registered: 2007-12-06
Posts: 77

Re: Problems Installing GLPI

Go to the IIS Admin, in the virtual directory which u wish to create for GLPI, give appropriate read and write permissions, things would work.


OS : Fedora Core 7
GLPI : 0.7             OCS-NG : 4100
Web Server : Apache 2.2.3 DB: MySql 5.0.27   
Langage : PHP 5.2.4  Syslog-NG: 2.0.5

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#6 2008-06-26 10:11:42

terry.buxton
Member
From: Zimbabwe
Registered: 2008-06-24
Posts: 2

Re: Problems Installing GLPI

Thanks for the help. I've finally got it working after a while.
Had problems with the domain I'm already on.
But it is now working fine. Thanks again

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#7 2008-06-26 23:40:04

JMD
GLPI - Lead
Registered: 2004-09-13
Posts: 9,180
Website

Re: Problems Installing GLPI

Ok i close


JMD / Jean-Mathieu Doléans - Glpi-project.org - Association Indepnet
Apportez votre pierre au  projet GLPI   : Soutenir

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