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how can i generate satisfaction surveys?
is there a minimum of documentation that can help me understand how to do it?
Glpi 10.0.10
Glpi Agent 1.5-1
Apache 2.4.29
PHP 8.2.4
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1) go to administration>entites>[Myentity]>assistance TAB> Configuring the satisfaction survey>
Configuring the satisfaction survey internal survy
Create survey after as soon as possible
Rate to trigger survey 100%
Duration of survey unspecified
2) setup>automatic action>[CreateInquest]
Name createinquest
Comments
Description Generation of satisfaction surveys
Run frequency 5 minutes
Status scheduled
Run mode CLI (in cron is set, else GLPI)
Run period : 0->24h
Number of days this action logs are stored : 30 days.
then survey tab will appear after ticket is closed
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GLPI10.0.10 (ubuntu 22.04 PHP8.1 Mariadb10.6 ) plugins : comportements 2.7.2 reports 1.16.0 formcreator 2.13.8, datainjection 2.13.4 fields 1.21.6
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Thanks a lot, I would never have done it alone.
Strange that in the forum I have not found anything on how to do it.
Glpi 10.0.10
Glpi Agent 1.5-1
Apache 2.4.29
PHP 8.2.4
Offline
1) go to administration>entites>[Myentity]>assistance TAB> Configuring the satisfaction survey>
Configuring the satisfaction survey internal survy
Create survey after as soon as possible
Rate to trigger survey 100%
Duration of survey unspecified2) setup>automatic action>[CreateInquest]
Name createinquest
Comments
Description Generation of satisfaction surveys
Run frequency 5 minutes
Status scheduled
Run mode CLI (if cron is set, else GLPI)
Run period : 0->24hNumber of days this action logs are stored : 30 days.
then survey tab will appear after ticket is closed
I followed your suggestions.
it works great
Glpi 10.0.10
Glpi Agent 1.5-1
Apache 2.4.29
PHP 8.2.4
Offline
Pages: 1
Topic closed