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#1 2021-07-22 13:59:47

LaChagnasse
Member
Registered: 2017-09-02
Posts: 9

Keep relation between assets and tickets through different entity

Hi everyone,

We have entities like this :

---Root entity
-----Entity Department 1
-----Entity Department 2
-----Our Stock
-----US
--------Our Stock
-----profiles client
--------Client 1
--------Client 2
-----profiles provider
-----profiles technician
-----profiles Manager

When we lend assets and in some other cases we change assets from Our Stock to Client 1 or 2 and then it's comming back to Our stock eventually. In theses cases tickets associated with assets are moving with assets, and the relation between them is kept.

Is there a way to keep the relation between those two without bringing the ticket to the same entity ?

Made some research but didn't find anything, the transfer rules does not respond to our issue, i'm wondering if there's something we're missing.

thank you by advance

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