Forum GLPI-Project

luigi

Member

Registered: 2018-04-01

Posts: 12

Multiple OS version per one asset + OS build is not updated in GLPI

Hello all

I have an issue with duplicate or multiple OS versions per one device 
We are now in the middle of updating OS from old windows Windows Server 2008 or from Windows 7

How I can fix this issue ?
I cannot do it manually all the time. There are plenty of assets with this issue

It looks like this on Windows Servers :
- 3 OS on one device

Detailed view of operating systems :

On OCS server it looks like this :
- it is correct, just one operating system

on Clinets:
- update of Win 7 to Win 10
- so there should be only Windows 10 Pro

This can be fixed only manually with Force full import.
- after this it is corrected to only one OS version

Second issue is with Build of Windows.
Windows 10 Pro after feature update gets new Build number

Correct info in OCS server :

GLPI again wrong info :

And again I can fix it only with Force full import manually
How can I fix this ?
Is there any way to do it ?

Thank you in advance

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GLPI 9.4.4 / SLES 12
Apache/ 2.4.16 (Linux/SUSE), php 7.0.7, MariaDB 10.0.22
Windows Servers and Windows Clients - import from OCS servers ( plugin Version: 1.6.0 )
Linux import from FusionInventory ( plugin Version: 9.4+1.1 )

minosso

Member

Registered: 2020-07-27

Posts: 1

Re: Multiple OS version per one asset + OS build is not updated in GLPI

hello Luigi
did you solve this issue? if yes, how did you solve it?
I have the same issue with GLPI 9.4.5 and ocsinventoryng plugin 1.6.1

luigi

Member

Registered: 2018-04-01

Posts: 12

Re: Multiple OS version per one asset + OS build is not updated in GLPI

Hello
No, issue is still present. I have to correct it manually after update of OS

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GLPI 9.4.4 / SLES 12
Apache/ 2.4.16 (Linux/SUSE), php 7.0.7, MariaDB 10.0.22
Windows Servers and Windows Clients - import from OCS servers ( plugin Version: 1.6.0 )
Linux import from FusionInventory ( plugin Version: 9.4+1.1 )

WebGreg

Member

Registered: 2020-02-27

Posts: 727

Re: Multiple OS version per one asset + OS build is not updated in GLPI

Do you have the TRACE_DELETED option set to ON in ocsreports ?

Or perhaps the criterias you use in the configuration of automatic link are not suffisant.

Last edited by WebGreg (2020-07-31 19:33:23)

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GLPI 10.0.7
GLPI-Inventory 1.2.1
Ubuntu Server 20.04 LTS

dmateos

Member

Registered: 2020-08-04

Posts: 1

Re: Multiple OS version per one asset + OS build is not updated in GLPI

Same problem here.

TRACE_DELETED is ON

All software updates right if i do a manual sync but not the operative system niether the operative system build

marioalpha

Member

Registered: 2019-06-11

Posts: 19

Re: Multiple OS version per one asset + OS build is not updated in GLPI

has anyone ever solved this problem?
the same problem happens for ip address, we who use DHCP is a big problem

GLPI 9.5.5
OCS Server 2.9
OCS Agent 2.6

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Glpi 10.0.10
Glpi Agent 1.5-1
Apache 2.4.29
PHP 8.2.4