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#1 2021-02-11 20:54:32

jandroortega
Member
Registered: 2021-02-11
Posts: 4

Ticket, fusion followup notification

GLPI version: 9.5.3


Hi, when a ticket fusion with another, adds the content into the followup of destiny ticket.

However, GLPI sends a notification to requester of destiny ticket.

This is logical considering the notification setting is setup to "notify when a followup is added".

How can disable the notification folowup only when do a ticket fusion?

Thanks!

Last edited by jandroortega (2021-02-13 01:46:09)

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