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#1 2020-11-13 15:43:52

Nico L.
Member
Registered: 2017-02-04
Posts: 16

[SOLVED] [FormCreator 2.10.4] Tickets in multiple entities ?

Hello,

Is it possible to create 2 tickets from a single form through the FormCreator plugin?

-> For exemple, from the same form, i would like to create 1 ticket into the Facilities management entity, and 1 ticket into the IT entity.
Theses 2 entities are on the same level.

Thank you for your help
Nicolas


GLPI Version 9.1.2
Plugin OCS inventory - Dashboard - Fields - Behaviors - Reservation

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#2 2020-11-13 15:54:43

btry
Moderator
Registered: 2015-10-01
Posts: 588

Re: [SOLVED] [FormCreator 2.10.4] Tickets in multiple entities ?

Hi

You can setup a form to generate several targets, and those targets may be of the same type. For example 2 tickets and 3 changes. Each target has its own settings, then you may configure an entity for a target and an other entity for an other.


No support with MP - Always run an upgrade task on a testing instance before running it on production! Always backup before any upgrade task!

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#3 2020-11-13 17:02:16

Nico L.
Member
Registered: 2017-02-04
Posts: 16

Re: [SOLVED] [FormCreator 2.10.4] Tickets in multiple entities ?

btry wrote:

Hi

You can setup a form to generate several targets, and those targets may be of the same type. For example 2 tickets and 3 changes. Each target has its own settings, then you may configure an entity for a target and an other entity for an other.

Oh yeah right, i just did it, it works, thank you very much !


GLPI Version 9.1.2
Plugin OCS inventory - Dashboard - Fields - Behaviors - Reservation

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