You are not logged in.
Hello.
I would like to know how I can define a prefix for the GLPI call number, for example, I want my calls to start with 2020+ (random number)
Thanks!
Offline
look at plugin behaviours you can changes tickets Numbers.
/!\be carefull /!\ : once you change tickets numbers you cant GO back !
make sure you can dump and restore your database and try it on a test instance
Trouver la panne avant de réparer...
GLPI10.0.10 (ubuntu 22.04 PHP8.1 Mariadb10.6 ) plugins : comportements 2.7.2 reports 1.16.0 formcreator 2.13.8, datainjection 2.13.4 fields 1.21.6
Offline
Thank your very much!..
Offline