Forum GLPI-Project

sofiamm

Member

Registered: 2019-11-22

Posts: 2

Adding a process case from Process Maker to GLPI

When adding a process case (from Process Maker) to a ticket in GLPI, I get an error about a USER UID or TASK UID.

Error: Error Creating case! You tried to start a new case without send the USER UID or TASK UID! (100)

To reproduce the behavior:

Go to Assistance > Tickets
Select a ticket, then select process case
Select the process to attribute
See error
image

System info:

OS: CentOS 7
Browser: Google Chrome
Version: 3.3.0-community-RE-1.6

Thnks,