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Hi all,
I am unable to figure out how to get all my change tasks to be visible by me (or some other engineer).
The tasks portion of a ticket works quite well (searching and the section on my home personal view)
Could someone help me with this?
GLPI 9.4.3 - Currently in Dev environment - preparing for production
-Preparing data migration from OSTicket to GLPI for the Ticketing/Helpdesk part.
-Preparing data migration from OrangeSCRUM to GLPI for the project management part.
@Working at a company that is responsible for the IT environment of over 4500 employees that have IT assets
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no one that has an answer??
GLPI 9.4.3 - Currently in Dev environment - preparing for production
-Preparing data migration from OSTicket to GLPI for the Ticketing/Helpdesk part.
-Preparing data migration from OrangeSCRUM to GLPI for the project management part.
@Working at a company that is responsible for the IT environment of over 4500 employees that have IT assets
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Hi,
I don't understand the question, but you should upgrade your testing instance to 9.4.3. There are some improvements in problems, and changes.
Cheers
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@Makeijan,
I will update the first post to try and refine my question...
Second: I have upgraded the testing instance. (About time)
At the first glance, changes behave the same...
GLPI 9.4.3 - Currently in Dev environment - preparing for production
-Preparing data migration from OSTicket to GLPI for the Ticketing/Helpdesk part.
-Preparing data migration from OrangeSCRUM to GLPI for the project management part.
@Working at a company that is responsible for the IT environment of over 4500 employees that have IT assets
Offline
Hmmz, unable to edit the first post.
My question is:
How can I find the created change tasks that are assigned to me?
Let us say: Our change coördinator is creating a task on a change for me to complete.
How will I see this task (like on a todo list...)
How are you guys working with changes on a 30 people engineering team?
GLPI 9.4.3 - Currently in Dev environment - preparing for production
-Preparing data migration from OSTicket to GLPI for the Ticketing/Helpdesk part.
-Preparing data migration from OrangeSCRUM to GLPI for the project management part.
@Working at a company that is responsible for the IT environment of over 4500 employees that have IT assets
Offline
Hmmz, unable to edit the first post.
My question is:
How can I find the created change tasks that are assigned to me?
Let us say: Our change coördinator is creating a task on a change for me to complete.
How will I see this task (like on a todo list...)
How are you guys working with changes on a 30 people engineering team?
Additional note: the ticket tasks are easy to be found on my home page after logon in GLPI...
GLPI 9.4.3 - Currently in Dev environment - preparing for production
-Preparing data migration from OSTicket to GLPI for the Ticketing/Helpdesk part.
-Preparing data migration from OrangeSCRUM to GLPI for the project management part.
@Working at a company that is responsible for the IT environment of over 4500 employees that have IT assets
Offline