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Hello,
I have this structure:
Root Entity
l
--IT
--HR
--System
All the users and groups are syncronized by LDAP and added to Root Entity and are recursive to the sub-entities.
- All the users has the same profile in all entities ussing rules;
- The Profile has "See Group Ticket" checked;
- The tested users are in the same group;
- The group is set as requester group using Behavior;
When the user open the ticket in the root entity, the members can see the ticket, but when the user open the ticket in any sub-entities the member can't see the tickets.
I'm using GLPI 9.4.3
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Hello,
Maybe it's the same problem as me ?
See : https://forum.glpi-project.org/viewtopi … 32#p367232
I solved my problem by modifying the file : inc/session.class.php
523 static function loadGroups() {
...
543 'entities_id',
544 $_SESSION['glpiactiveentities'],
545 true
546 //$_SESSION['glpiactive_entity'],
547 //$_SESSION['glpiactive_entity_recursive']
548 )
549 ]);
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Hi cmonnet!
Thank you very much, this solved my problem!
I owe you one
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