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#1 2019-09-03 14:52:11

ronnie.peeters
Guest
From: Eindhoven, the Netherlands
Registered: 2016-10-09
Posts: 68

GLPI 9.3.3 - How to find change tasks assigned to myself (or my group)

Hi all,

I am unable to figure out how to get all my change tasks to be visible by me (or some other engineer).
The tasks portion of a ticket works quite well (searching and the section on my home personal view)

Could someone help me with this?


GLPI 9.4.3 - Currently in Dev environment - preparing for production
-Preparing data migration from OSTicket to GLPI for the Ticketing/Helpdesk part.
-Preparing data migration from OrangeSCRUM to GLPI for the project management part.
@Working at a company that is responsible for the IT environment of over 4500 employees that have IT assets

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#2 2019-09-10 16:00:49

ronnie.peeters
Guest
From: Eindhoven, the Netherlands
Registered: 2016-10-09
Posts: 68

Re: GLPI 9.3.3 - How to find change tasks assigned to myself (or my group)

no one that has an answer??


GLPI 9.4.3 - Currently in Dev environment - preparing for production
-Preparing data migration from OSTicket to GLPI for the Ticketing/Helpdesk part.
-Preparing data migration from OrangeSCRUM to GLPI for the project management part.
@Working at a company that is responsible for the IT environment of over 4500 employees that have IT assets

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#3 2019-09-11 14:52:36

makeijan
Guest
From: Pontevedra, Galicia
Registered: 2008-01-29
Posts: 294
Website

Re: GLPI 9.3.3 - How to find change tasks assigned to myself (or my group)

Hi,

I don't understand the question, but you should upgrade your testing instance to 9.4.3. There are some improvements in problems, and changes.

Cheers

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#4 2019-09-16 21:15:30

ronnie.peeters
Guest
From: Eindhoven, the Netherlands
Registered: 2016-10-09
Posts: 68

Re: GLPI 9.3.3 - How to find change tasks assigned to myself (or my group)

@Makeijan,

I will update the first post to try and refine my question...

Second: I have upgraded the testing instance. (About time)
At the first glance, changes behave the same...


GLPI 9.4.3 - Currently in Dev environment - preparing for production
-Preparing data migration from OSTicket to GLPI for the Ticketing/Helpdesk part.
-Preparing data migration from OrangeSCRUM to GLPI for the project management part.
@Working at a company that is responsible for the IT environment of over 4500 employees that have IT assets

Offline

#5 2019-09-16 21:18:21

ronnie.peeters
Guest
From: Eindhoven, the Netherlands
Registered: 2016-10-09
Posts: 68

Re: GLPI 9.3.3 - How to find change tasks assigned to myself (or my group)

Hmmz, unable to edit the first post.


My question is:

How can I find the created change tasks that are assigned to me?

Let us say: Our change coördinator is creating a task on a change for me to complete.

How will I see this task (like on a todo list...)


How are you guys working with changes on a 30 people engineering team?


GLPI 9.4.3 - Currently in Dev environment - preparing for production
-Preparing data migration from OSTicket to GLPI for the Ticketing/Helpdesk part.
-Preparing data migration from OrangeSCRUM to GLPI for the project management part.
@Working at a company that is responsible for the IT environment of over 4500 employees that have IT assets

Offline

#6 2019-09-16 21:19:07

ronnie.peeters
Guest
From: Eindhoven, the Netherlands
Registered: 2016-10-09
Posts: 68

Re: GLPI 9.3.3 - How to find change tasks assigned to myself (or my group)

ronnie.peeters wrote:

Hmmz, unable to edit the first post.


My question is:

How can I find the created change tasks that are assigned to me?

Let us say: Our change coördinator is creating a task on a change for me to complete.

How will I see this task (like on a todo list...)


How are you guys working with changes on a 30 people engineering team?

Additional note: the ticket tasks are easy to be found on my home page after logon in GLPI...


GLPI 9.4.3 - Currently in Dev environment - preparing for production
-Preparing data migration from OSTicket to GLPI for the Ticketing/Helpdesk part.
-Preparing data migration from OrangeSCRUM to GLPI for the project management part.
@Working at a company that is responsible for the IT environment of over 4500 employees that have IT assets

Offline

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