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#1 2019-07-30 20:09:15

guarib
Member
Registered: 2019-07-30
Posts: 1

Webservice createTicket "Internal Server Error"

When createTicket is called with user_email parameter the server return "Internal Server Error".
Without the parameter the ticket creation is ok.
Any ideas?

GLPI 9.3.4
Webservices 1.9.0

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#2 2019-08-01 15:02:50

Mr.Propre
Guest
Registered: 2016-10-12
Posts: 87

Re: Webservice createTicket "Internal Server Error"

Well, maybe jump to english forum: https://forum.glpi-project.org/viewforum.php?id=6


Version 9.4.2 sous Debian

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#3 2019-09-04 19:43:18

yllen
GLPI-DEV
From: Sillery (51)
Registered: 2008-01-14
Posts: 15,053

Re: Webservice createTicket "Internal Server Error"

Mr.Propre wrote:

Well, maybe jump to english forum: https://forum.glpi-project.org/viewforum.php?id=6

No it's the correct part like indicated in title


CentOS 6.5 - CentOS 7
PHP 5.6 - PHP 7 - MySQL 5.6  + APC + oOPcache
GLPI from 0.72 to dev version
Certifiée ITIL (ITV2F, ITILF, ITILOSA)

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#4 2019-09-04 19:54:46

yllen
GLPI-DEV
From: Sillery (51)
Registered: 2008-01-14
Posts: 15,053

Re: Webservice createTicket "Internal Server Error"

guarib wrote:

When createTicket is called with user_email parameter the server return "Internal Server Error".
Without the parameter the ticket creation is ok.
Any ideas?

GLPI 9.3.4
Webservices 1.9.0

"Internal Server Error" => look at Apache error logs

I made a test and all is OK for me


CentOS 6.5 - CentOS 7
PHP 5.6 - PHP 7 - MySQL 5.6  + APC + oOPcache
GLPI from 0.72 to dev version
Certifiée ITIL (ITV2F, ITILF, ITILOSA)

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