You are not logged in.

Announcement

 Téléchargez la dernière version stable de GLPI      -     Et vous, que pouvez vous faire pour le projet GLPI ? :  Contribuer
 Download last stable version of GLPI                      -     What can you do for GLPI ? :  Contribute

#1 2019-07-09 13:42:17

arielmanra
Member
Registered: 2019-03-26
Posts: 39

How to automatically close resolved tickets?

Hello,
I need to know how to automatically close resolved tickets

Thank you



***************************************************************************************

Hola,
Necesito saber Como cerrar automáticamente los tickets resueltos

Muchas gracias


***************************************************************************************

Salut,
J'ai besoin de savoir comment fermer automatiquement les tickets résolus

Merci beaucoup

Offline

#2 2019-07-09 14:23:53

yllen
GLPI-DEV
From: Sillery (51)
Registered: 2008-01-14
Posts: 15,278

Re: How to automatically close resolved tickets?

In Administration > Entities > Assistance tab
set Automatic closing of solved tickets after to Immediately


CentOS 6.5 - CentOS 7.x
PHP 5.6 - PHP 7.x - MySQL 5.6  - MariaDB 10.2 + APC + oOPcache
GLPI from 0.72 to dev version
Certifiée ITIL (ITV2F, ITILF, ITILOSA)

Offline

Board footer

Powered by FluxBB