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#1 2019-06-11 13:39:01

Ruslanss
Member
Registered: 2019-06-05
Posts: 6

Ticket email notifications

Hello, please explain. When I create New ticket email notification arrives to admin only (Administrator email    in Email notifications), assignee receives none. Recipients in "New ticket" configured as: Requester, Technician in charge of the ticket and Watcher. When I add watcher, email arrives to admin email only, recipients in New user in observers configured: Watchers. How to fix issue?

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#2 2019-06-12 09:47:10

Ruslanss
Member
Registered: 2019-06-05
Posts: 6

Re: Ticket email notifications

Right now it seems to start working.

Is it possible for central admin email do not receive every single notification in system?

Last edited by Ruslanss (2019-06-12 09:54:58)

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#3 2019-06-12 20:45:59

KKAdmin
Guest
From: Germany
Registered: 2010-03-05
Posts: 948

Re: Ticket email notifications

Yes. you can change the settings of notification.


You can mark this threat as [resolved] in subject of your threat. (This is only available edit of the first post.) It is good for users who help others to quickly see which post is still open.
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GLPI 9.3.3

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