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#1 2019-04-18 14:17:42

clembert
Member
Registered: 2019-04-16
Posts: 6

mails refused by collectors

Hello,

Some of my collectors refuse mails, but I can not know the reasons.
I have rules of collectors indicating to refuse certain mails, but those of which I speak do not answer these rules.

Is there a log somewhere that indicates why such and such mail has been refused, so that I can adjust the setting of my glpi?

Thank you in advance

Regards

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#2 2019-04-19 13:12:33

KKAdmin
Member
From: Germany
Registered: 2010-03-05
Posts: 959

Re: mails refused by collectors

GLPI Version ?
Since which version do you use glpi ?


You can mark this threat as [resolved] in subject of your threat. (This is only available edit of the first post.) It is good for users who help others to quickly see which post is still open.
##############################################
GLPI 9.3.3

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#3 2019-04-19 14:14:56

clembert
Member
Registered: 2019-04-16
Posts: 6

Re: mails refused by collectors

I use GLPI 9.4.2

I can't remember since wich version I use it.
Maybe since version 0.90 or 0.85.

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#4 2019-04-19 21:24:51

KKAdmin
Member
From: Germany
Registered: 2010-03-05
Posts: 959

Re: mails refused by collectors


You can mark this threat as [resolved] in subject of your threat. (This is only available edit of the first post.) It is good for users who help others to quickly see which post is still open.
##############################################
GLPI 9.3.3

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#5 2019-04-30 14:33:09

clembert
Member
Registered: 2019-04-16
Posts: 6

Re: mails refused by collectors

Ok thanks !
I make the changes and I check the results.

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