Forum GLPI-Project

ashilov

Member

Registered: 2019-03-13

Posts: 3

Problem software inventory with Fusion

Hi!
Please help me!)
Tell me why the software inventory shows the previous versions of the installed software?
Example:

                  Microsoft Visual Studio 2010 Professional - ENU
Installations
10.0.30319    comp1    sn            Production        user        25-01-2016

10.0.40219    comp1    sn            Production        user        25-01-2016

10.0.30319    comp2        inv        Production        user2        28-02-2018

10.0.40219    comp2        inv        Production        user2        28-02-2018

On two computers installed the latest version but it shows the previous ones. Total 4 licenses are obtained instead of 2. What should I do?

cleomar

Member

Registered: 2019-03-14

Posts: 7

Re: Problem software inventory with Fusion

I think you need to completely uninstall first your previous version of the software and then, run Forced inventory again.

Last edited by cleomar (2019-03-14 10:44:44)

ashilov

Member

Registered: 2019-03-13

Posts: 3

Re: Problem software inventory with Fusion

Thanks for the answer, but only one version is installed, for example 10.0.40219. Version 10.0.30319 is not installed and it is not clear how to remove it. Who knows where information about installed software comes from. From WMI or registry?