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#1 2019-02-14 11:04:56

Registered: 2019-02-08
Posts: 4

Create a custom report, evaluating on start time & end time of ticket

I have list of tickets created manually and automated ones from webservices. On the basis of its severity and time taken to resolve, I have to create a custom report which will evaluate the performance of the devices.

Is there any report plugin, where I could define the criteria based on the start time & end time of ticket.

I am new to GLPI. Please help!

Using ver. 9.2.2


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