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#1 2019-02-13 18:50:33

mgangolells
Member
Registered: 2018-10-16
Posts: 14

How to attach private documents in a petition?

Hi all,

When you want to attach a document to a response in a request, but you want it to be private, it does not work, only the text of the message stays private but the document is not private.

Is there any way to make it private?

Thanks and kind regards.


Glpi 9.2.2

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#2 2019-02-16 02:57:37

robertocarlos.floresh
Moderator
From: San Salvador, El Salvador
Registered: 2014-12-29
Posts: 254

Re: How to attach private documents in a petition?

what's the version that you are using??


Roberto Flores
Telegram: @rcfloresh

Grupo de GLPI Español (Telegram): https://t.me/glpisp   // Discord: https://discord.gg/NXwp2UjC

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#3 2019-02-16 22:38:14

cdsipro
Member
Registered: 2012-05-31
Posts: 7

Re: How to attach private documents in a petition?

Version 9.3.1

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#4 2019-02-21 12:37:00

mgangolells
Member
Registered: 2018-10-16
Posts: 14

Re: How to attach private documents in a petition?

robertocarlos.floresh wrote:

what's the version that you are using??

Hello all,

I'm using GLPI 9.2.2 version.

Thanks and kind regards.


Glpi 9.2.2

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#5 2019-03-06 00:18:44

proms
Member
Registered: 2019-03-06
Posts: 1

Re: How to attach private documents in a petition?

Hi all,
Help to make documents private for authors of tickets. Now all documents are available to all users. I'm using version 9.2.3

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#6 2020-02-06 15:35:53

CrashDrives
Member
Registered: 2020-01-20
Posts: 4

Re: How to attach private documents in a petition?

Hello, I allow myself to update the ticket, i have the same trouble in 9.1.7.1.

I don't see anything in self-services profile.

Anyone have a solution?

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#7 2020-03-01 22:39:59

Eon8D
Member
Registered: 2020-02-12
Posts: 24

Re: How to attach private documents in a petition?

+1 you can add this to glpi suggestions: glpi.userecho.com/
Post link here so users can vote

OR

try creating a bug! github.com/glpi-project/glpi/issues
Because when adding a followup or task and you make it private and add a document (in the field within the followup) it indicates its private but as you noticed the document is not!

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