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#1 2019-02-04 09:23:06

Zinhles
Member
From: NA
Registered: 2019-01-15
Posts: 26

Email notifications customization

Good Day

we are currently in the process of implementing GLPI 9.2.2, i am customising the company emails that are sent by the system to the users.

my challenge is, i am able to customise the body of the emails and enter the structure i need using notification templates. but i cannot remove the below text on the emails:


=-=-=-= To answer by email, write above this line =-=-=-=
--

<my own body of email appears here >

Automatically generated by GLPI 9.2.2

=_=_=_= To answer by email, write under this line =_=_=_=


please assist in directing me on how to remove these lines of text. because even the response by email is not correctly functioning.

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#2 2019-02-04 09:26:01

LaDenrée
HELPER
Registered: 2012-11-19
Posts: 4,796

Re: Email notifications customization

switch mailgate off, these lines should disappear.


Trouver la panne avant de réparer...
*GLPI 9.1.6+fusion9.1+1.1+behaviours1.5.0+reports+fields+appliances+pdf+badges+formcreator2.5.2 PHP7.0 Mariadb10
*GLPI 9.4.4(behaviours2.2.1+fusioninventoty 9.4+1.1+applicatifs2.5.0+fields 1.9.1)hebergé sur serveur mutualisé.

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#3 2019-02-04 09:28:21

LaDenrée
HELPER
Registered: 2012-11-19
Posts: 4,796

Re: Email notifications customization


Trouver la panne avant de réparer...
*GLPI 9.1.6+fusion9.1+1.1+behaviours1.5.0+reports+fields+appliances+pdf+badges+formcreator2.5.2 PHP7.0 Mariadb10
*GLPI 9.4.4(behaviours2.2.1+fusioninventoty 9.4+1.1+applicatifs2.5.0+fields 1.9.1)hebergé sur serveur mutualisé.

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