Forum GLPI-Project

fernando.vidal

Member

Registered: 2019-01-04

Posts: 5

New ticket, select Requester - Hidding user from TOP Entity..

Hello.

I created a tree of Entitiry like this.

Main
    Company A
    Company B

So, I assign user to company A and user to company B and it works.

But, there are users in Main that are allowing to see everything about Company A and B and It's ok.

The problem occours, when I'm loggin with user from company A or B, and creating ticket the field requester appear users created in Main Entity... and I don't wanna allow this users beeing selectable..

I would like just users from Company A select Users from Company A....

It's possible ?

yllen

GLPI-DEV

From: Sillery (51)

Registered: 2008-01-14

Posts: 15,273

Re: New ticket, select Requester - Hidding user from TOP Entity..

Liste a selected users is users who have right to see your entity.
So users in main part with recursive rights can be selected.

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CentOS 6.5 - CentOS 7.x
PHP 5.6 - PHP 7.x - MySQL 5.6  - MariaDB 10.2 + APC + oOPcache
GLPI from 0.72 to dev version
Certifiée ITIL (ITV2F, ITILF, ITILOSA)

fernando.vidal

Member

Registered: 2019-01-04

Posts: 5

Re: New ticket, select Requester - Hidding user from TOP Entity..

Liste a selected users is users who have right to see your entity.
So users in main part with recursive rights can be selected.

The user in main part it's ok. It's already do with recursive rights so they can see everything.

The problem is user in Company A for example. I wanna that it just see users in the same company, not users from main Entity....

Last edited by fernando.vidal (2019-01-08 17:51:45)

yllen

GLPI-DEV

From: Sillery (51)

Registered: 2008-01-14

Posts: 15,273

Re: New ticket, select Requester - Hidding user from TOP Entity..

You can't like i said

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CentOS 6.5 - CentOS 7.x
PHP 5.6 - PHP 7.x - MySQL 5.6  - MariaDB 10.2 + APC + oOPcache
GLPI from 0.72 to dev version
Certifiée ITIL (ITV2F, ITILF, ITILOSA)