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I have been troubleshoting this today and the receiver is processing the mail, creating a ticket in GLPI, but the attachment is not being associated with the ticket. I can however see the attachment in the ./glpi/files/ folder.... _tmp for a csv I tried attaching and in PDF for a pdf I attached. So the files are there, but I am not sure how to troubleshoot the association to the ticket or if I am missing a setting somewhere.
GLPI 9.3.3
Distributor ID: Ubuntu
Description: Ubuntu 18.04.1 LTS
Release: 18.04
Codename: bionic
Any other info that is needed, let me know.
Thanks
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Did you check file permissions ?
You can mark this threat as [resolved] in subject of your threat. (This is only available edit of the first post.) It is good for users who help others to quickly see which post is still open.
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GLPI 9.3.3
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