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#1 2018-11-08 15:34:44

bigworld
Guest
Registered: 2013-01-31
Posts: 6

Notification for new ticket without assign technician only

Hi all GLPI fans,

I would like to receive email notifications for only new tickets where technician is not assigned. Any ideas on how to do this? I did not get it.

Thanks for help

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#2 2018-11-08 16:00:11

yllen
GLPI-DEV
From: Sillery (51)
Registered: 2008-01-14
Posts: 14,314

Re: Notification for new ticket without assign technician only

A notification is sent only by an event.
You must write a plugin to do what you want.


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