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Download last stable version of GLPI - What can you do for GLPI ? : Contribute
#1 2018-11-08 15:34:44
- bigworld
- Member
- Registered: 2013-01-31
- Posts: 6
Notification for new ticket without assign technician only
Hi all GLPI fans,
I would like to receive email notifications for only new tickets where technician is not assigned. Any ideas on how to do this? I did not get it.
Thanks for help
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#2 2018-11-08 16:00:11
- yllen
- GLPI-DEV
- From: Sillery (51)
- Registered: 2008-01-14
- Posts: 15,278
Re: Notification for new ticket without assign technician only
A notification is sent only by an event.
You must write a plugin to do what you want.
CentOS 6.5 - CentOS 7.x
PHP 5.6 - PHP 7.x - MySQL 5.6 - MariaDB 10.2 + APC + oOPcache
GLPI from 0.72 to dev version
Certifiée ITIL (ITV2F, ITILF, ITILOSA)
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