Forum GLPI-Project

smilesmile

Member

Registered: 2018-10-06

Posts: 8

Post-Only 'Tickets' menu disapears

Not sure if a bug or not but can't find any infomration on it online.

We are implementing a post-only system, when the user logs in they see 'Home', 'Create a ticket' and 'Tickets' in the top menu.

We don't want users to see followups or tasks, but when we disable this option in the profile,  the 'Tickets' option in the menu disappears...

They can still access the tickets if they go to 'Home --> Pending tickets' for example but the menu option is not there.  Seems strange for that option to be linket to that menu item.

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drugstore-catalog.com

LaDenrée

HELPER

Registered: 2012-11-19

Posts: 6,287

Re: Post-Only 'Tickets' menu disapears

hi,
GLPI version ?

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Trouver la panne avant de réparer...
GLPI10.0.16 (ubuntu 22.04 PHP8.1  Mariadb10.6 ) plugins : comportements 2.7.3 reports 1.16.0 formcreator 2.13.9, datainjection 2.13.5 fields 1.21.9

yllen

GLPI-DEV

From: Sillery (51)

Registered: 2008-01-14

Posts: 15,278

Re: Post-Only 'Tickets' menu disapears

Tickets menu is showing is the user has right to read ticket

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CentOS 6.5 - CentOS 7.x
PHP 5.6 - PHP 7.x - MySQL 5.6  - MariaDB 10.2 + APC + oOPcache
GLPI from 0.72 to dev version
Certifiée ITIL (ITV2F, ITILF, ITILOSA)