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#1 2018-11-03 05:36:20

baseball
Member
Registered: 2018-11-03
Posts: 1

Edit email delimiter

I am configuring email notifications in GLPI but on the email received appears the following text:

"=-=-=-= To answer by email, write under this line=-=-=-= "

Is possible to remove or delete this line???

Thanks for your comments.

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#2 2018-11-04 12:22:38

KKAdmin
Member
From: Germany
Registered: 2010-03-05
Posts: 959

Re: Edit email delimiter

You need this line otherwise glpi works wrong


You can mark this threat as [resolved] in subject of your threat. (This is only available edit of the first post.) It is good for users who help others to quickly see which post is still open.
##############################################
GLPI 9.3.3

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#3 2018-11-06 12:46:50

machadomall
Member
From: Brazil, Brasilia, DF
Registered: 2011-10-30
Posts: 208

Re: Edit email delimiter

Hello,

If you remove this line, when the user responds to the e-mail that has been received, the system responds to a new call by holding the line the call is incremented to the existing one.

Att


Márcio Machado
Brasília-DF / Brasil

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#4 2018-11-06 13:27:09

LaDenrée
HELPER
Registered: 2012-11-19
Posts: 6,146

Re: Edit email delimiter

if mail collector (mailgate) is off, this text is not Added to notifications.


Trouver la panne avant de réparer...
GLPI10.0.10 (ubuntu 22.04 PHP8.1  Mariadb10.6 ) plugins : comportements 2.7.2 reports 1.16.0 formcreator 2.13.8, datainjection 2.13.4 fields 1.21.6

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