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#1 2018-09-12 11:44:20

spamma.master
Guest
Registered: 2016-01-05
Posts: 35

Generic mail answer

Hello all,

Is it possible to tell GLPI to not answer some specific adresses ? like no.reply@domain.xyz etc ?

We have some supervision sending mail to GLPI (mail collector), and basically GLPI answers to say that the request is record (as it does for other users)

Problem is that we have a lot of "errors" because the mail adress doesnt exist, and would be nice to avoid that:
   Remote Server returned '550 5.1.1 RESOLVER.ADR.RecipNotFound; not found'

Thank you for help

Last edited by spamma.master (2018-09-12 11:59:11)

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#2 2018-09-12 18:19:22

Dymphna
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Registered: 2018-09-12
Posts: 1

Re: Generic mail answer

yes it is possible to tell GLPI to not answer some specific adresses .

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#3 2018-09-12 18:47:32

spamma.master
Guest
Registered: 2016-01-05
Posts: 35

Re: Generic mail answer

Could you tell me how that is possible please ?

NB: I dont want to ignore mails from these adresses, just not provide an answer smile

Last edited by spamma.master (2018-09-12 18:49:59)

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#4 2018-09-17 13:42:56

spamma.master
Guest
Registered: 2016-01-05
Posts: 35

Re: Generic mail answer

Dymphna wrote:

yes it is possible to tell GLPI to not answer some specific adresses .

Guess it is not possible after all ?

Eventually I can add a test in source code to avoir the sending of the email if the recipient is xxx@ccc.com, but a clue to know where it is located would help

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