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Good Day,
I am having trouble aplying a solution template to glpi
after adding a new solution template (contain a form) to glpi
after fulfill the form in the solution template and click to save the solution, the forms become empty
Last edited by hadarisas (2016-08-18 13:23:21)
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I don't understand your picture. It's not the standard solution form.
Do you use a plugin?
Which version of GLPI?
CentOS 6.5 - CentOS 7.x
PHP 5.6 - PHP 7.x - MySQL 5.6 - MariaDB 10.2 + APC + oOPcache
GLPI from 0.72 to dev version
Certifiée ITIL (ITV2F, ITILF, ITILOSA)
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I'm not using any pluging
I'm just trying to add a new solution template using HTML Code
(Setup > Dropdowns > Assistance > Solution Templates)
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<input> in html form submit values but dont store them. so, on save input content are not save in db.
you can use a table instead :
<table>
<tbody>
<tr>
<td>item</td>
<td>value</td>
</tr>
<tr>
<td>name</td>
<td></td>
</tr>
<tr>
<td>diagnostic</td>
<td></td>
</tr>
<tr>
<td>action</td>
<td></td>
</tr>
</tbody>
</table>
Trouver la panne avant de réparer...
GLPI10.0.10 (ubuntu 22.04 PHP8.1 Mariadb10.6 ) plugins : comportements 2.7.2 reports 1.16.0 formcreator 2.13.8, datainjection 2.13.4 fields 1.21.6
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yeah you are right I was using a form in HTML code
I will try to use a table and I will let you know the result
thank you
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it is quite tricky to save tables in the html editor -> i update my templates with phpmyadmin when i need tables.
UPDATE `glpi`.`glpi_solutiontemplates` SET `content` = '
<table>
<tbody>
<tr>
<td>item</td>
<td>value</td>
</tr>
<tr>
<td>name</td>
<td></td>
</tr>
<tr>
<td>diagnostic</td>
<td></td>
</tr>
<tr>
<td>action</td>
<td></td>
</tr>
</tbody>
</table>' WHERE `glpi_solutiontemplates`.`id` =4;
Trouver la panne avant de réparer...
GLPI10.0.10 (ubuntu 22.04 PHP8.1 Mariadb10.6 ) plugins : comportements 2.7.2 reports 1.16.0 formcreator 2.13.8, datainjection 2.13.4 fields 1.21.6
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thank you I will try to change the style and size of the table
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Hi Everyone,
Please help me support solution template as:
Arrive Time: <Get current date time with type DD/MM/YYYY HH:MM>
Leave Time: <Get current date time with type DD/MM/YYYY 00:00>
Root cause: The cable signal was cut at RJ 11 connector
Solution:
- Step 01: Replaced a new RJ11
- Step 02: MIC confirmed
Thanks
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