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#1 2018-09-14 12:45:23

rpouwels
Guest
From: Almelo, Netherlands
Registered: 2017-06-27
Posts: 5

Solution description is shown as "N/A" in solution e-mail

When a tickets is marked as solved, an e-mail is fired off to the requester. I am using GLPI version 9.3.0
In the previous version of GLPI, the solution is filled in the e-mail. In version 9.3.0, the solution description gets filled with "N/A".
All the tags are good in the translation of the e-mail template.

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Last edited by rpouwels (2018-09-14 13:36:23)


With kind Regards,

Robert

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#2 2018-09-14 13:34:56

cirtaz
Guest
Registered: 2018-02-13
Posts: 7

Re: Solution description is shown as "N/A" in solution e-mail

Hi!
You need to do this. https://github.com/trasher/glpi/commit/ … a02b6082cb  or update to 9.3.1

Last edited by cirtaz (2018-09-14 13:36:29)

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#3 2018-09-14 13:43:11

rpouwels
Guest
From: Almelo, Netherlands
Registered: 2017-06-27
Posts: 5

Re: Solution description is shown as "N/A" in solution e-mail

Hi Cirtaz,
Tnx for the answer. When you were replying, i was just reading the release notes of version 9.3.1.
I think we'll upgrade.


With kind Regards,

Robert

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