You are not logged in.

Announcement

 Téléchargez la dernière version stable de GLPI      -     Et vous, que pouvez vous faire pour le projet GLPI ? :  Contribuer
 Download last stable version of GLPI                      -     What can you do for GLPI ? :  Contribute

#1 2018-09-12 15:00:41

gantognoli
Guest
Registered: 2018-09-12
Posts: 1

Create new call type

Hi guys,

I need to create a new type of call with the name "Improvement", besides the ones that already exist (requestion and incident), how could I do this?

Thank you!

Offline

#2 2018-09-12 15:21:13

LaDenrée
HELPER
Registered: 2012-11-19
Posts: 4,159

Re: Create new call type

you can't, unless you rewrite glpi's core.

improvement is a request so, you can play with category :

improvement>categ1
improvement>categ2
categ3
categ4


Trouver la panne avant de réparer...
*GLPI 9.1.6+fusion9.1+1.1+behaviours1.5.0+reports+fields+appliances+pdf+badges+formcreator2.5.2 PHP7.0 Mariadb10
*GLPI 9.2.4(behaviours1.5.2+fusion9.2+1.0+applicatifs2.3.0+dashboard 0.8.9)hebergé sur serveur mutualisé.
*GLPI 9.3.1  en test (ubuntu 16.04 mariadb 10.2.4)

Offline

Board footer

Powered by FluxBB