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My SLA create due date 2hours "HIGH"
But I am not getting mail exactly within duration some random timing I am getting mail for sometimes 3 hours or 4 hours or 10 hours
I want to get mail within the particular time duration
Thanks and Regards,
Muralitharan
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You only have guaranteed run times of task only if you use cli mode.
1. prerequirements https://kevinjmorse.ca/articles/setting … ntu-server
2. Change automatic actions queuednotification and slaticket to cli
3. If you have problems with cli run mode read this https://forum.glpi-project.org/viewtopic.php?id=163741
You can mark this threat as [resolved] in subject of your threat. (This is only available edit of the first post.) It is good for users who help others to quickly see which post is still open.
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GLPI 9.3.3
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